Wednesday, 2 August 2023

Musk allegedly created secret team to SUPPRESS consumer complaints about poor EV driving range

 It has come to light that Elon Musk's Tesla corporation is secretly suppressing thousands of driving range complaints from customers who say the distance their battery-powered heaps of junk can travel on a single charge does not come anywhere close to the electric vehicle (EV) manufacturer's claims.

Back in March, a man named Alexandre Ponsin set out on a family road trip from Colorado to California in his newly purchased Tesla, a used 2021 Model 3, that supposedly lasts 353 miles on a single charge. In reality, Ponsin's Model 3 only traveled about half that distance before failing.

"We're looking at the range, and you literally see the number decrease in front of your eyes," Ponsin said, referring to what the dashboard range meter on the vehicle displayed versus what it is actually able to travel.

It turns out that Tesla is lying to customers about how for its EVs can travel on a single charge, especially in cold weather like the kind that occurs in the mountains of Colorado.

When Ponsin tried to make an appointment with Tesla about the matter, the company canceled it after determining through "remote diagnostics" that the car's battery was "fine."

"We would like to cancel your visit," is the automated response that Ponsin received, leaving him and his family perplexed at the total lack of customer service from Musk's company.


Tesla has been rigging the dashboard range readouts of its EVs for YEARS

Reuters conducted an in-depth investigation into the matter, revealing that lies about Tesla EVs' range of travel is nothing new for Musk's company. For at least the past decade, Tesla has been rigging the dashboard readouts on its EVs to provide "rosy" projections about how far they can travel before needing a recharge.

"The automaker last year became so inundated with driving-range complaints that it created a special team to cancel owners' service appointments," reported Reuters' Steve Stecklow and Norihiko Shirouzu.

This "special team" is officially known as a "Diversion Team," which was quietly created by Tesla in Las Vegas to cancel as many range-related appointments as possible.

"Inside the Nevada team's office, some employees celebrated canceling service appointments by putting their phones on mute and striking a metal xylophone, triggering applause from coworkers who sometimes stood on desks," Reuters reports. "The team often closed hundreds of cases a week and staffers were tracked on their average number of diverted appointments per day."

"Managers told the employees that they were saving Tesla about $1,000 for every canceled appointment, the people said. Another goal was to ease the pressure on service centers, some of which had long waits for appointments."

Tesla's business model involves over-hyping the range of its "futuristic" battery-powered plastic piles in order to trick customers into thinking they are getting a "green" car that is just as good and just as reliable as a gas-powered car.

According to Stecklow and Shirouzu's findings, "Teslas often fail to achieve their advertised range estimates and the projections provided by the cars' own equipment," this based on what automotive experts who test them for a living are reporting.

Keep in mind that Tesla would not even exist, nor would it be sustainable as an actual business, were it not for the billions of dollars in welfare handouts that Musk received to keep the company afloat. U.S. taxpayers, in other words, have been footing the bill for this monstrosity of business, which appears to be based on lies.

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